FAQ

Calendar Sharing
From the Calendar in Outlook click the down arrow on the Share Calendar button then click the Calendar option under your email address: From the Pe...
Wed, 2 Feb, 2022 at 4:04 PM
TEAMS
Teams should start up as soon as you turn your computer on as it is one of the startup apps. To sign into TEAMS you use your work email address and pass...
Thu, 3 Feb, 2022 at 10:07 AM
Signing into the Online Call Centre
Open an internet browser and go to: https://icallcentre-s.tipt.telstra.com/callcentre/ Then using your desk phone number including the area code in ...
Thu, 24 Feb, 2022 at 3:59 PM
Using the Business Connect desktop phone app
Open the Business Connect app if it is not already open (this app will only appear on the desktop of the actual laptop and not on the Terminal Server): ...
Thu, 24 Feb, 2022 at 4:04 PM
Using Microsoft Office Apps online
Open an Internet Browser: Go to Office.com you will be asked to sign in: Use your work email address and the password you use to log into y...
Thu, 24 Feb, 2022 at 4:10 PM
How to change voice mailbox messages
Townsville only on a handheld Dect phone ring *62 and put in your passcode.  If you don’t know your passcode ring or email me and I can reset it.    On a ...
Thu, 17 Mar, 2022 at 10:34 AM
Clear the Cache in a Web Browser
Google Chrome: Close all the open tabs and windows for your browser. Click on the menu in the top right hand corner of the screen and click on the &...
Mon, 17 Oct, 2022 at 3:16 PM
Creating a Google Chrome Account:
In the top right-hand corner click on the person icon: Then click Turn on sync… This will bring up a sign-in window. Select Create account:     I...
Mon, 23 May, 2022 at 4:19 PM
Outlook - Create a folder and forward rule
To create a folder in Outlook, select which area you would like the folder to be in, eg in the inbox or just the main mailbox. Right click and select New Fo...
Mon, 30 May, 2022 at 9:01 AM
Connect Teams Calendar to Outlook
Open the calendar in Teams then click the down arrow beside the name:     Click ‘Go to website’ this will open it in SharePoint online, from there clic...
Thu, 16 Jun, 2022 at 2:16 PM