Open the Business Connect app if it is not already open (this app will only appear on the desktop of the actual laptop and not on the Terminal Server):
Sign in with your full phone eg 07********@mikecarneytoyota.com.au (use your work desk phone number not this one)
Password: P@55word1
Connect the Bluetooth headset to your computer. This headset will need to be charged throughout the day, so put it on charge when you take breaks so they last the day. They will not work while charging.
The battery in the headphones is probably flat as it is a small battery and doesn’t hold charge for days and days. You will need to charge them before use.