WINDOWS 10
From the Start Menu type in Control Panel:
Open Control Panel
Select View Printers and Devices
On the PS-Printer, right click and select Printer Properties:
Select Preference:
Select Advanced:
Change the Paper size from Letterhead to A4
Then click OK > Apply > OK
Click the Device Settings tab and change the Tray1 paper settings from Letter to A4:
Click Apply and OK.
You will have to remake the document and then print it.
WINDOWS 11
Click Start, Settings, Bluetooth and Devices, Printers and Scanners, Select the PS-Printer, preferences, advanced, change the paper size to A4.
Change the paper size to A4.
Click ok.